Privacy Policy
How BCFLEX collects, uses, and protects your personal information.
1. Information We Collect
We collect information you provide during registration (email, name), identity verification documents for KYC compliance, transaction data, device information, IP addresses, and usage analytics. We may also collect information from third-party identity verification services.
2. How We Use Your Information
Your information is used to: provide and maintain the Platform, process transactions, verify your identity (KYC/AML compliance), communicate service updates, detect and prevent fraud, comply with legal obligations, and improve our services.
3. Data Security
We implement industry-standard security measures including encryption in transit and at rest, two-factor authentication, regular security audits, and access controls. Despite these measures, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell your personal data. We may share information with: regulatory authorities as required by law, identity verification providers, analytics services (anonymized), and law enforcement when legally obligated.
5. Cookies and Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand how the Platform is used. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), data portability, and withdraw consent for optional processing.
7. Data Retention
We retain personal data for as long as your account is active and for a reasonable period thereafter. Transaction records are retained for the minimum period required by applicable financial regulations.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at [email protected].